These studio policies help me provide you with a great customer experience! Thank you for being respectful and understanding of them.
STUDIO HOURS
Studio hours are by appointment, Tuesday through Saturday from 11am-6pm. I generally respond to messages during these hours, but feel free to leave a message or send an email anytime and I'll get back with you during business hours. Even though I have regular hours, please no drop-ins. I may not be available due to a session, meeting, etc. or I could be away on location, running errands,etc. I will be glad to schedule an appointment for you during business hours though! Give me a call at the studio at 919-222-8566 or email me at [email protected] and we will set up a convenient time for you to stop by.
DEPOSITS
All sessions require a date retainer deposit to reserve your preferred date and time. This nonrefundable, nontransferable payment officially books your session and your selected date and time are reserved on the studio calendar. It is applied towards your session fee, which is due in full at or before your session.
Custom Sessions $150
Standard Sessions $50
Special Mini Sessions 50% of session fee
Chronic cancellations or session no-shows may require pre-payment in full for future sessions.
CANCELLATIONS/RESCHEDULES
If you need to cancel or re-schedule your photo session, please do so as early as possible by calling the studio at 919-222-8566. I understand that illness happens and emergencies never have good timing and I try to be as flexible as possible. The sooner I am aware, the sooner I can try to work out a solution for you or possibly fill the session. Requests for re-schedules will be decided on a case by case basis. Clients who do not show up for their session will not be rescheduled. Be sure to check everyone's calendar before booking, since deposits are nonrefundable and nontransferable.
LATE ARRIVALS
Please arrive on time for your photo session. Since Just BECCA sessions are shot with natural light, times and locations are selected based on the most ideal lighting, so it is especially important to be on time so that we can shoot as planned. Late arrivals will result in less shooting time.
Arriving 5-10 minutes before your scheduled appointment is usually plenty of time (especially since everyone drives past the studio at least once usually!) since I schedule plenty of time between sessions so that there is time for shooting, outfit changes, filling out paperwork, etc. Early arrivals may mean cutting into someone else's appointment (or you might catch me having lunch!)
ACCEPTED PAYMENTS
Cash, check and credit/debit card are accepted for most orders.
RETURNED PAYMENTS
Returned payments will be subject to fees as allowed by NC law.
COPYRIGHT
Just BECCA retains copyright on all images per USC Title 17 (US Copyright Law). Any rights granted to the client will be outlined in a release issued by the photographer and are personal printing rights only.
CONTACT ME
I try to get back with everyone as quickly as possible during business hours, but please allow 24-48 hours (maybe slightly longer during very busy times) for me to get back with you! I'm not perfect and neither is technology so if you don't hear from me within a day or so, feel free to call or email again.
Phone 919-222-8566
Email [email protected]
Website http://www.justbecca.com/contact.html
Facebook www.facebook.com/justbeccaphoto
Please do not send messages to my personal inbox on Facebook. I cannot access messages there!